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Customer Feedback

We Look Forward to Hearing From You

State Bank is committed to exceeding customer expectations at every point of contact. Our team is here to assist you. Let us know how we can help.

For general questions about the bank, our rates, and the services we provide, please go to our Contact Us page.

Tips to expedite processing your request:

  • Provide as much detail about your experience as possible, including the names of those you have spoken with
  • Provide a contact number or address at which we may contact you to discuss your concerns
  • Do not send sensitive information such as your full Social Security, checking, credit or debit card numbers

Corporate Office

401 Clinton Street
PO Box 467 Defiance, OH 43512
Phone: 419.783.8950
Toll free: 877.867.4218
Fax: 419.784.4034
Routing Number: 041203594

Other Important Numbers

Lost or Stolen ATM / Debit Card: 800.472.3272
Lost or Stolen Credit Card: 800.325.3678
Credit Card Customer Service: 800.599.7889